Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last updated: January 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and email address
  • Account credentials
  • Profile information
  • Communication preferences

Usage Information

  • Images uploaded for evaluation
  • Evaluation results and feedback
  • Usage statistics and analytics
  • Technical information about your device

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process and evaluate uploaded exam scripts
  • Provide personalized evaluation results
  • Maintain your account and provide customer support
  • Improve our AI models and services
  • Send important updates and notifications
  • Ensure security and prevent fraud

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure cloud infrastructure
  • Regular backups and disaster recovery procedures

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers under strict confidentiality agreements

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Evaluation data and results are stored to maintain your history and improve our services.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of non-essential communications

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, maintain your session, and analyze usage patterns. You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FifthEye Privacy Team

Email: privacy@fiftheye.com

Address: [Your Business Address]